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What you don’t know about your computer network can hurt you

Security holes. Unauthorized users. Unknown devices. Unlicensed software. Ports open to the internet. These are just a few of the big liability issues that are present in 9 out of 10 unmanaged computer networks that I run into. And you’d be surprised at how many problems we find even at companies that are regularly monitoring their network operations

When’s the last time you had an “independent” professional come into your facility and perform an objective third-party look at the way your network is set up? Read the rest of this entry »

How network assessment technology works

We use a product called the Network Detective from RapidFireTools.com to run our network assessments. This is a highly specialized diagnostic tool designed specifically to allow IT service providers like me to perform a comprehensive scan of my clients’ networks in usually just 10-20 minutes.

After the scan is complete, I can run an analysis of the findings and quickly identify a wide range of network configuration issues and security holes that can easily go unnoticed. Read the rest of this entry »

Is your network monitoring system catching everything?

Our company has tried and used many of the leading Remote Monitoring and Management (RMM) tools that are on the market. We’ve had to switch vendors a few times, either because of service and support issues, or product functionality.

We’re happy now with the RMM tool we have, but we learned something the hard way. No RMM tool, no matter how comprehensive, is going to do an adequate job of identifying certain kinds of network configuration or security problems. Most of the RMM tools do a great job of monitoring network operational trends and generating alerts when a device on the network – or the network itself – needs attention. Read the rest of this entry »

Six steps to gain peace-of-mind about your computer network

I’ve written few blog posts about my passion for the need for everyone to conduct regular network assessments. With all my years in the business, I’ve seen more than my fair share of unhappy people whose lives were turned upside-down by a network failure or compromise that never should have happened.

I understand if you’re skeptical. I would be too if I didn’t run into scary situations whenever I run one of our quick and easy network assessments. Here are eight common problems I typically find: Read the rest of this entry »